One connected platform

Insuranceshift recruitment software

Build the insurer's rota, fill the gaps, pay the week.

Bulk shifts, rota patterns and break rules on one desk — with approved hours running straight into pay and the insurer invoice.

  1. Rota & patterns
  2. Fill the gaps
  3. Screening
  4. Clock-in
  5. Weekly pay
  6. Fill-rate

How the desk runs

One platform, from the rota to the weekly pay run.

  • Set the pattern once

    An insurer needs claims handlers for a surge. Nights, alternate weeks, particular days to a month end — set the pattern once and the run is created rather than entered shift by shift.

  • Work the whole run together

    A big order arrives as a run of shifts, not one booking. Work all of them together, with filled, working and open counters moving as the desk covers them.

  • Break and fatigue rules applied

    The fatigue, break, recent-hours and duration checks you have configured sit alongside the booking, so a specialist is not rota'd into a pattern that breaks them.

  • Today, across every insurer

    Timeline puts the day's shifts across all insurers in one view. What decides whether the contract is kept is whether the handler can carry a caseload without supervision, and the gaps are visible before a manager has to ring.

  • Hours in, week paid

    PAYE for fixed-term cover, with umbrella for day-rate contractors, built from the hours actually worked once the insurer has approved them.

  • Cover and fill-rate

    Dashman shows fill-rate by client, placement fees and where assignments stall.

Checks and clearances

Screened before the placement is confirmed

Each check sits on the candidate record with its date and outcome, so the position is evidenced rather than remembered when the client asks.

How documents and expiry work
  • Professional qualifications on the candidate record
  • Screening and referencing tracked to completion
  • Right-to-work documents with expiry alerts
  • References confirmed on the worker record

What the agents add

AI agents working on the insurance desk in the background.

  • Sourcing Sam

    Fills the rota's open shifts from the specialists who are free and cleared.

  • Compliance Clara

    Flags professional qualifications on the candidate record coming up for expiry.

  • Timesheet Tommy

    Reads submitted timesheets and preps PAYE for fixed-term cover, with umbrella for day-rate contractors for review.

  • Growth Grace

    Surfaces new insurer leads worth a call.

  • Manager Max

    Briefs the desk each morning on fill-rate by client.

Questions

Shift Insurance recruitment software questions.

Can it handle repeating rota patterns?

Set the pattern once — nights, alternate weeks, particular days to a month end — and the run of shifts is created from it rather than entered one at a time.

Are break and fatigue rules enforced?

The fatigue, break, recent-hours and duration checks you configure sit alongside the booking, so the desk sees the conflict before a specialist is committed to it.

How are a run of shifts filled quickly?

Bulk shift copy and the Booking Desk work a whole run together, with filled, working and open counters moving as the desk fills them.

Does approved time feed payroll directly?

Approved hours build the weekly pay queue and carry into invoicing in the same run, rather than being re-keyed into a separate payroll system.

What checks does a insurance placement need?

Each check sits on the candidate record with its date and outcome, so the position is evidenced rather than remembered when the client asks. The desk holds professional qualifications on the candidate record, screening and referencing tracked to completion, right-to-work documents with expiry alerts, references confirmed on the worker record.

Compliance
Business Development
Sourcing
Daily Briefings
Timesheets

See a week of your own insurance desk run in one system

Half an hour on your own kind of work.