Recruitment software · Hospitality
Hospitalityrecruitment software
Talisman is recruitment software for hospitality agencies: one record for workers and venues, right-to-work documents confirmed before a placement, and approved hours running into PAYE, AWR and holiday pay for casual workers, with umbrella and limited for contractors.
Pick your desk
Six ways a hospitality agency places people. One record under all of them.
- Temp
Temp hospitality recruitment
Shifts and cover, booked on the call and paid weekly.
See the desk → - Permanent
Permanent hospitality recruitment
Vacancy to placement fee on one job record.
See the desk → - Contract
Contract hospitality recruitment
Rates, status, extensions and self-bill.
See the desk → - Shift
Shift hospitality recruitment
Rota patterns, bulk shifts and break rules.
See the desk → - Executive Search
Executive Search hospitality recruitment
Retained assignments, from market map to offer.
See the desk → - Multi-Desk
Multi-Desk hospitality recruitment
Perm, temp and contract on one shared record.
See the desk →
Which desk is which
What each desk runs, and what it checks first.
| Desk | What it runs | Checked before a placement | Pay and bill |
|---|---|---|---|
| Temp | Shifts and cover, booked on the call and paid weekly | Right-to-work documents and AWR position, at the point of booking | Weekly, from approved timesheets, with the client invoiced in the same run |
| Permanent | Vacancy to placement fee on one job record | Right-to-work documents and references, before the offer goes out | Placement fee on the placement, with the start date and rebate period attached |
| Contract | Rates, status, extensions and self-bill | Right-to-work documents, plus contract status and IR35 position on the placement | Self-bill from approved hours; umbrella and limited arrangements |
| Shift | Rota patterns, bulk shifts and break rules | Right-to-work documents, plus fatigue and break rules across the rota | Weekly pay queue built from the hours actually worked once approved |
| Executive Search | Retained assignments, from market map to offer | Right-to-work documents at shortlist, with the assignment's confidentiality settings | Retainer milestones tracked against the assignment, then the placement fee |
| Multi-Desk | Perm, temp and contract on one shared record | Right-to-work documents once, on the record every desk shares | PAYE, AWR and holiday pay for casual workers, with umbrella and limited for contractors |
Checks and clearances
On the record before anyone is placed
Right-to-work documents and casual worker agreements are confirmed against the worker before a booking is committed, with expiry alerts and an automated chase when something is missing.
How documents and expiry work- Right-to-work documents with expiry alerts
- Casual worker agreements held on the worker record
- AWR position visible at the point of booking
- Configured fatigue, break and recent-hours checks
What the agents add
AI agents working on the hospitality desk in the background.

Sourcing Sam
Works the day's open bookings and matches workers across every desk.

Compliance Clara
Flags right-to-work documents coming up for expiry.

Timesheet Tommy
Reads submitted timesheets and preps PAYE, AWR and holiday pay for casual workers, with umbrella and limited for contractors for review.

Growth Grace
Surfaces new venue leads worth a call.

Manager Max
Briefs the desk each morning on fill-rate by venue.
Free guide · PDF
The AI Agents Guide for Hospitality Recruitment
- Where agents help on a hospitality desk, and where they should not
- Keeping right-to-work documents current without chasing
- Pay and bill: PAYE, AWR and holiday pay for casual workers, with umbrella and limited for contractors
Questions
Hospitality recruitment software questions.
Which hospitality desk type do I need?
Pick the desk that matches how you place workers: Temp — shifts and cover, booked on the call and paid weekly; Permanent — vacancy to placement fee on one job record; Contract — rates, status, extensions and self-bill; Shift — rota patterns, bulk shifts and break rules; Executive Search — retained assignments, from market map to offer; Multi-Desk — perm, temp and contract on one shared record. All six run on the same record, so an agency can start with one and add another without a second system.
What checks does a hospitality placement need?
Right-to-work documents and casual worker agreements are confirmed against the worker before a booking is committed, with expiry alerts and an automated chase when something is missing. The desk holds right-to-work documents with expiry alerts, casual worker agreements held on the worker record, AWR position visible at the point of booking, configured fatigue, break and recent-hours checks.
Can one system run all our hospitality desks?
Yes. Temp, perm, contract, shift and executive placements sit on one shared record, so a worker the temp desk has booked is the same candidate the perm desk puts forward, with nothing re-keyed.
How is pay handled for hospitality workers?
PAYE, AWR and holiday pay for casual workers, with umbrella and limited for contractors, run from the hours approved on the timesheet, with the venue invoiced in the same straight-through run.
See a week of your own hospitality desk run in one system
Half an hour on your own kind of work.